We switched our Carrier Infinity maintenance contract to HSi a couple of years ago, and we’re so glad we did. We’ve never been disappointed with their service and their work. Everyone in the office who we’ve talked with (John, Carlos and Tim) have been friendly and helpful, and both field technicians who’ve come to our home (James and Brandon) have been professional and personable, and have done excellent work. We’re Hightower customers from now on!
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James was very nice. He took the time to educate me on several things that will be very helpful moving forward. He noticed the blower wasn’t performing correctly and was able to make that better as well. Hands-down the best annual maintenance I’ve ever had. Thanks James!
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Excellent service. Juan and John did a thorough job on my unit maintenance.
Response from Hightower Service Inc.:
These are the kind of reviews that we pride ourselves on. We appreciate your loyalty.
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Response from Hightower Service Inc.:
We appreciate your business.
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Nathan was amazing. We had so many issues with our remodel and the fixtures we had purchased, and he went above and beyond to help us resolve everything and make sure we were perfectly happy. Great communication and customer service! We couldn't be happier and will definitely use them for any future needs.
Response from Hightower Service Inc.:
Awesome!! These are the kind of reviews that we pride ourselves on. Nathan is grateful for the kind words and five stars. We appreciate your loyalty.
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Wonderful experience installing new ducts in attic. Clean up was great. Communication great.
Response from Hightower Service Inc.:
Thank you for the kind words and five star review! We really appreciate it!
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Two very nice techs and explained the whole process.
Response from Hightower Service Inc.:
Thank you for a great review about our technician. We really appreciate it!
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Response from Hightower Service Inc.:
Thank you for the five star review. We really appreciate it!
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Cliff is awesome and will give you an honest opinion about any questions you may have about your system. He does not try to sell you anything and is only interested in making sure your systems are working properly and that you are happy and satisfied with his services.
Response from Hightower Service Inc.:
Thank you for your kind review about Cliff. We appreciate your loyalty.
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Response from Hightower Service Inc.:
Thank you for a 5 star review.
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Great service! Friendly!
Response from Hightower Service Inc.:
Thank you for a 5 star review.
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Cliff did an awesome job. He took the time to explain what he was doing and answered all our questions. He did not try to sell us anything but simply checked out the system and gave his honest opinion on their overall operation. Would definitely recommend Hightower and will ask for Cliff when we have our future maintenance check.
Response from Hightower Service Inc.:
A return customer is one of the best compliments we can receive. Thank you.
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Gas heat maintenance preformed.
Gas heat maintenance preformed.
Performed a heat maintenance for a customer in hurst.
AC repair on carrier infinity system in north Fort Worth
Change out condenser fan motor under warranty
Customer has a no cooling call. Breaker was tripped. Reset breaker and got customer up and running
Service repair on Lennox air conditioner unit in Bedford
Performing heating maintenance!
1 system heat maintenance in NRH
2 system heat maintenance in north Richland hills
Installing a new 5 ton heat pump system in north Richland Hills
Working on installing a chandelier
